I don’t know why TV stations (and networks) allow mistakes to remain without corrections but it’s certainly a disservice to viewers and readers. One could also say Fake News and fraud.
Perhaps the Federal Communications Commission needs to get involved to keep them in line. Local stations use the public airwaves, are licensed to serve the public interest and certainly make money whether they serve the public interest or not.
But this time, the local stations’ mistake has been corrected – not that a lot of work went into it. (And not that it has to.)
So I tweeted and emailed author Sasha Savitsky, since it seemed the whole world used that quote from ABC Entertainment President Channing Dungey, and I couldn’t imagine her speaking exclusively to Fox News or any Fox entity, rather than ABC.
Tuesday’s 6:39pm tweet
Tuesday’s 7:10pm email
I spent the past 40 hours making sure to look for any tweet or email from Savitsky, but there were none. I’m sure folks at Fox saw the tweet but apparently did nothing about it.
Since my tweet, email and blog post, I believe her original story was updated in at least these ways:
Added: “Tuesday’s scheduled ‘Roseanne’ rerun was replaced with a rerun of ‘The Middle.’”
Added: “In an MSNBC town-hall clip tweeted out by ‘11th Hour with Brian Williams,’ Jarrett responded to the backlash noting Roseanne’s support of Donald Trump might be to blame for her inflammatory comments” along with this tweet:
Bush was among many who’d tweeted out Dungey’s original statement and since she is a senior producer (not that the title means much at Fox, from my experience), I figured I’d try to get answers from her.
The good news is all those local stations that used most of the original FoxNews.com story and teased more by going to the network’s story at the end started from scratch. They did so by copying and pasting an Associated Press article (and credited the A.P.) which certainly did not include the line, “Dungey told Fox News.”
But I really can’t say the stations did anything. As I’ve noted, one local Fox-owned station usually writes (or copies) an article and shares it with the others, who do nothing more than click a box to publish it on their own site. Like I explained below. I’m not so sure they even read it.
In the Roseanne case, I couldn’t tell which station did the work. Now, I’m going to guess it was WFLD in Chicago since they’re on channel 32 and that’s the source of the video. (Maybe because Roseanne was set in fictional Lanford, Illinois?)
Now, notice the similarities in those web addresses and these time stamps, keeping in mind Chicago is in the Central Time Zone.
So the article issue among possibly more than a dozen local Fox TV stations appears to be fixed, either through this blog’s publicity or simply updating the story with the A.P.’s version on the part of one station, probably Chicago, while nobody else lifted a finger since the change for them would’ve happened automatically.
Of course, there’s still no reason why the only two embedded tweets – from ABC Entertainment and actress Sara Gilbert – are at the bottom. Probably just bad writing. The ABC tweet could’ve gone almost anywhere, especially after the description of what the real Roseanne wrote, and Gilbert was actually mentioned at the end of a paragraph! But we can’t have it all, can we?
And I’ll let you know if I ever hear from Sasha Savitsky and now Shira Bush, since the FoxNews.com network article still contains that exact original phrase. Let’s hope Shira responds better than Sasha!
So what about WTXF-Fox 29’s station history? Still untouched!
I don’t know about you but I’m afraid for the future if these are the people in charge, making important decisions. Has me questioning stations’ and networks’ hiring practices, which are leading to misinformation campaigns.
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I hate lazy people (and stupid ones, but that’s a blog for another time).
I can understand being sick. Last year, I showed up to work sick for three weeks since I wasn’t contagious and learned two lessons. First, I wasn’t appreciated and second, going to the doctor instead of assuming the bug would go away on its own would’ve gotten rid of it quicker.
Don’t know something? Then research or call! If you’re in the media, then your audience deserves better: all your effort to find the truth, wherever it is.
This morning, the author of one of my favorite blogs, FTVLive’s Scott Jones, showed how KYTV in Springfield, MO – News, Weather, and Sports in the Ozarks – copied an MMJ’s (multi-media journalist) biography from her old station’s website! I wonder if she did anything worth mentioning at that old station that could be included now.
I just checked minutes before 9pm and it’s still there, more than 12 hours after most of the (TV) world found out. That mistake should not have been made. When I was Digital Media Manager, I wouldn’t publish a bio on the web until I approved it, and then the news director did the same.
But whatever the mistake is, it should be corrected or deleted as soon as possible. (Or “clarified,” as so many prefer to call errors, these days.) Does KY3, as it’s known and not to be confused with a Philadelphia station, need a Digital Media Manager?
I really wanted to give the MMJ a little credit since she probably publishes her news stories on a daily basis but not bios, which are not posted nor updated frequently. That’s why there’s a Digital Media Manager.
Unfortunately, Jasmine Dell’s resume on her blog doesn’t even include KY3! I’m not going to show you the link to download a Word copy of her resume which (not so bright) includes her name, complete address including apartment number; city, state and ZIP; and personal phone number and email address. Actually, I almost could since it’s all from when she worked at her former station, except the personal phone number and email address.
“I am motivated to produce the best news results, media outcomes, and be successful when faced with challenging issues.”
Maybe she’s just slow.
What about WTXF-Fox 29 in Philadelphia, where I used to work? Its station history hasn’t been updated in YEARS! It even says so on top.
So don’t look for American Idol, Bones nor Glee on Fox29, despite what the station claims. They are wrong and you know it, especially with Idol, since the other two shows ended quietly, but Idol made news when it went to the competition.
Good Day Philadelphia now starts 25 minutes before 4:25am.
Also, no 11pm news existed, nor The Q with Quincy Harris. Nah! Little oversights. They can’t be THAT important, despite the months planning each program!
Managers should know what they’re putting out on all platforms (not just over the air) since they’re responsible for it, and they should probably take a comprehensive look at all of their pages at least once a year and discuss whether the sitemap meets current needs.
Also this morning, Good Day Philadelphia had a reporter at Field Day at Holy Cross Regional School. Traffic guy Bob Kelly, who I worked with twice, did “Kelly in the Classroom” segments and even some outdoors if they involved learning.
Today, it was Jenn Fred instead and she must’ve done two segments that were nearly identical and both spectacular, since both appear on the homepage Top 5 under Good Day Philadelphia with nearly the same headline.
Yeah, Jenn. They really know how to show they care about your work!
And they couldn’t come up with five different stories for the Good Day part of the homepage? (Miss you! Feel free to comment below how we worked together on story selection, titles, etc., so we looked the best possible on whatever story you were working on everyday!)
Of course, the mother of all Fox laziness is exemplified in this article I brought you back on Jan. 27. Fourteen different stations used identical copy!
So let’s take a look at how Fox handled today’s Roseanne cancelation, in channel number order.
KTTV, Los Angeles
I’m not going to bother to look at any more stations, since the first three I examined were the same (and that includes L.A., where this was local news). I’ll bet the number goes to about 14, like with that last story.
Each one’s second paragraph read,
“‘Roseanne’s Twitter statement is abhorrent, repugnant and inconsistent with our values, and we have decided to cancel her show,’ (ABC Entertainment president Channing) Dungey told Fox News.”
Pardon me, but I’m going to claim B.S. The reason is this 2:01pm (ET) tweet from Robert Iger, Chairman and CEO ABC’s owner, The Walt Disney Company:
From Channing Dungey, President of ABC Entertainment: "Roseanne's Twitter statement is abhorrent, repugnant and inconsistent with our values, and we have decided to cancel her show." There was only one thing to do here, and that was the right thing.
Do you notice Iger quoted Dungey’s same three words – abhorrent, repugnant and inconsistent – and then his ending? Now, take a look at the top story on ABC Entertainment’s website. It’s actually from the Associated Press!
Pardon me if I’m wrong, but those are the same exact words on the bottom of this part of the A.P. article ABC Entertainment carried, so why do the Fox station articles feel special with their attribution even though they end with the same phrase?
I’m referring to those three words – abhorrent, repugnant and inconsistent, and the ending that followed everywhere – shaded above. Was Fox News or anybody associated with the company’s stations given special access to ABC Entertainment’s president and able to add
“Dungey told Fox News?”
I don’t think so.
Is it because someone at Fox is a liar or stretched the truth? I think absolutely.
Now, let’s narrow down who the alleged liar or stretcher is. We’ll start by examining the end of each of those local Fox stations’ articles.
I’m not sure the lead-in to the ABC tweet makes any sense following a reference to Roseanne’s, but click here for that article the stations link to, which is supposed to contain the full story.
It’s from FoxNews.com – the folks in New York who work with the network, rather than the stations. It’s longer but uses the same three words, with the same phrase that follows, in the third paragraph – as if the president of ABC Entertainment spoke specifically to Fox News, which I doubt is true.
So I clicked Sasha Savitsky, the author credited with the FoxNews.com article (below its headline). Up came her Twitter account which I used to get to the bottom of my question about whether the president of ABC Entertainment spoke specifically to Fox News or anybody associated with the company’s stations, as she reported. Her work email address was pinned to the top of her Twitter account.
I emailed Sasha Savitsky at 7:10pm tonight after Tweeting her at 6:39pm. (Both are above). I don’t know her work schedule, but
Her article says it was updated three hours ago. (Above, it said just one hour, but blogs can take longer to write than I estimate they will. In this case, I hadn’t imagined going digging like this over something that might seem minor to some, but the information may not be true and it was republished on dozens of “news” websites around the country.)
She probably has access to her Twitter account at all times, since she works for a network and mobile technology is inexpensive.
And I promise I’ll let you know as soon as Sasha gives me an update. (No white lies, stretches or exaggerations here!)
And Roseanne, among my thoughts concerning you is one I’ve shared four times on this blog this year alone (from the beginning: here, here, here and here). Only owners are entitled to the First Amendment. The rest of the public cannot use the public airwaves, even if they deserve to more than the license-holder (which is probably most of the time since corporations hold multiple licences – dozens – and their CEOs are not spread out around the country to ensure broadcasting for local audiences).
It’s after 9:20pm. No word from Sasha, Jasmine’s bio looks the same and Fox 29’s station history article is just as bad. So you’re up to date.
Take that from someone who just published his 100th blog and can’t imagine how many readers’ hit-lists he has made!
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Most of you know I was a web producer for the Fox station in Philadelphia, but fewer of you know I haven’t worked there since last August.
The reasons are still to be discussed, and probably won’t be public.
However, I’ve come across some interesting and incorrect content from that station while working on my computer at home — material that would’ve caused me to be questioned, but not everyone there is treated the same.
For example, while I was still working there, a colleague was working on a story about “captured Georgia inmates” but used another picture — one of Bill Cosby, a police officer and a member of the fallen star’s entourage — by accident, instead. The mistake was caught by somebody at another Fox station and corrected. I don’t know how long it was up. The person who did that still works there.
At least in that case, somebody at another Fox station looked at the Philadelphia site better than the Philadelphia people themselves!
I’d love to have nothing to do with a place I used to work, but on Christmas, I accidentally hit Firefox on my home computer and the homepage for WTXF-Fox 29 came up. I never use Firefox and that was the home site for that particular browser.
Since I used to work on the website, I scrolled down to see what they would have on Christmas Day. Most was typical. The web team probably didn’t have its full staff in place on that Monday. (I know the guy who worked Christmas last year wasn’t there this year!)
Then, I got to the section on the homepage about their show The Q, starring Quincy Harris, and it was blank! It simply went from the title, to a link for “More Stories” on the bottom, with no links to the latest videos from his show in between. It looked bad for the station, the show, and the star. Didn’t anybody know?
Quincy may have been on vacation for some time since Thanksgiving, but that shouldn’t matter. The latest should have remained there. Instead, there was nothing — just blank space that was an obvious error.
Quincy is a great guy, like so many of my former co-workers, and also incredibly talented. It was just a few of the managers who made my life a living hell. The living hell part has been brought up and will be discussed ASAP.
So I privately tweeted to Quincy and his team about the computer situation but if they told anyone, then nobody cared.
The next day, I was back on the computer and decided to check in again. Maybe a member of the station’s web team repaired Quincy’s section, which was probably a really quick fix. Still nothing.
I tweeted that publicly with a big circle where the missing links should’ve been. Maybe you saw it. I also supplied a link to Quincy’s page that contains his content. I hope it helped. Quincy shouldn’t have had to suffer.
Then, on Day 3, I was prepared to do something similar, like put a CBS3 logo in that area, but it didn’t come to that. Somebody, somewhere, changed the section to Entertainment. So the good news is, at least there’s content instead of blank space. The bad news is, there’s nothing special in that feed section that’s not on dozens of other websites and our local talent Quincy loses out, along with promotion for his show, weekdays at noon.
Let’s get something straight. I know it was the holidays but this is the fourth largest TV market in the country, based on the number of potential viewers in the area. It’s a TV station owned by one of the big four networks, a company that plans to sell off almost everything it owns (except for the network, TV stations, Fox News, and Fox Business) which makes its 28 stations in 17 cities an even more important part of the company. (And Fox may be buying more over the next few months, so watch out in places like Seattle, San Diego, Kansas City, and who knows where else?)
Local TV stations are going to be much more important to New #Fox if it sells off so many assets to #Disney. Having worked at one, I wonder how many people at those stations think they’re being run right. https://t.co/ZvdB0VGDPl
Was there absolutely nobody at the station to fix it? Nobody who could’ve been called in to fix it? What about emergency procedures, where somebody from another of those 28 stations in 17 cities can get in there and see what’s happening?
Disgraceful. There’s no excuse. I doubt there were even consequences after this major error it seems nobody noticed but should’ve. Well, they can’t try to blame me for this!
So to the Fox 29 web team, which for some reason was moved to the creative services department from the news department, you have issues: planning, scheduling, knowledge, not noticing something big missing from your home page, and not calling for help.
But apparently that’s how your bosses want it. Once, I had to put six job postings on the proper page. Five of the six were either part time or per diem. Only one was full-time. That’s what they budgeted. What did they expect to get? What would the head of Fox Television Stations say? What would Rupert Murdoch say? (Looks like several full-timers left the station since then. Several others left when I did. Notice a trend?)
Too many TV station managers like I worked with talk about how important Facebook is, and say it gets people to the station website which can make money, but putting up crap and doing it badly won’t get people to click. It only destroys any credibility left, and that’s happening faster in the age of Trump.
What people have been seeing is something that does not relay trust and stability.
Let’s take this past Friday as an example. It was a weekday, not a holiday, and a big news and weather day as well — the type of day journalists have to step up to the plate and be at their best.
I follow the station on Twitter and it follows me. First, I found somebody never learned how to use an apostrophe. Honestly, that skill isn’t needed to go on-air, but it’s very important for TV and web producers. Eventually, they got my message and fixed it. Then, it got better! I realized the story underneath was very fitting.
The error couldn’t have happened to better people. It’s just sad for the people of the Philadelphia region and beyond what’s left of this news-gathering group for the web.
Look what else I found they posted that day while I was going through my Facebook feed.
Ever heard of purple drank? Probably not. Does this post tell you anything specific about it? No. Care to guess if the Arlington is in Virginia or Texas? I wouldn’t waste my time. There’s no Arlington around Philadelphia, and I’ll explain where this came from in a moment. Plus, WHOA should probably be followed by an exclamation point.
A Connecticut man? I think I’m seeing two. Unless one is from a different state. Am I supposed to guess? Does this post tell who the second guy is? No. Does it matter? No. Would I click? Not unless I’m into the gruesome. And what’s with the MORE and link at the end when someone can simply click like in the purple drank article? We called those MORON teases. A real tease would tell me at least one new thing I’d learn if I clicked.
Here, it’s as if adding the word “police” somewhere near the top, even if it makes absolutely no sense, counts as attribution. Of course, the headline says he started out as a burglar. I don’t buy it. Probably an attempted burglar. Seems he was too busy to steal before he was caught! By the way, this was the only one of those three posts that did decently for the station. Viewers saw through the others.
None of these stories were exclusives, nor anything you’ll remember long-term. But you’ll find them on many of the other Fox-owned stations’ Facebook pages and websites because the stations share. I just looked at Los Angeles and Dallas. (LA mentioned the guy accused of breaking into the home happened in the Bay Area, and Dallas mentioned Arlington is theirs.)
The competition does, too, but there’s no verifying and the Fox stations that “borrowed” the article cannot change it, and that includes fixing mistakes. As for Facebook, the teases for those stories vary slightly but often not much. Too much trouble. Stations also repeat their posts, hoping they work better at a different time.
See for yourself. Click here for the Fox-owned stations website (rather than separately-owned affiliates around the country in places like Miami). Unfortunately, you may need to search by city name and the word Fox because the Fox Television Stations Group website doesn’t bother to list its stations nor their websites! (But you can complain, because there is press contact information listed: a phone number and email address!)
Then, go to their websites and Facebook pages. You won’t be overwhelmed by originality.
But there’s another issue at play here, and it’s a legal matter.
I seem to remember back on June 30, 2017, at 12:37pm, the senior web producer emailed:
Please be aware, new captioning guidelines go into effect tomorrow. If anything appears on TV and is then cut for the web or social, it MUST have captions. Reporter packages, short clips, what have you. All must have captions. (From Lenny: For the record, the emailed version’s bold part was in bright red.)
There’s video, rather than just a picture, in this Facebook post, and I’m impressed they spelled San Bernardino correctly, with the R in the middle. Of course, they tagged the sheriff’s department’s Facebook site, which knows how to spell its own name.
Shouldn’t the video have been captioned, like this example from Sunday night?
Those of us old enough have known about closed-captioning since the 1980’s. It replaced a person using sign language for people who are deaf or hearing impaired. It’s nice to have during entertainment programming but necessary during news — whatever you define that as, these days — especially emergencies.
These days, stations offer real-time closed-captioning. That means there’s somebody listening live, probably in another city, and getting all the words on screen.
Closed-captioning means you can turn it off if you don’t want it, and open-captioning means it’s there and you have no choice. Back in the 1990s, some stations used captioning that wasn’t real-time. In other words, if it was in the newsroom computer, then it appeared, misspellings and all. Ad libbing and live shots were not captioned.
This video, from the Los Angeles area, certainly aired, but the version chosen to put on Facebook is slightly different. For example, it doesn’t have the lower thirds for locators and people who speak, nor the station logo and maybe the time and temperature that are put on live when you see them on TV.
However, you hear an anchor’s voice tossing to a reporter package and the video was clearly edited. In other words, everything here aired but not “100 percent exactly” as you see on Facebook.
Click here for the FCC’s page on Captioning of Internet Video Programming. It says:
FCC rules require captioned programs shown on TV to be captioned when re-shown on the Internet.
Look at the word re-shown. One would think this video was not not re-shown since it lacks the lower thirds, station logo, and time and temperature.
That got me wondering whether using video that has everything except the bells and whistles that were put on live when the newscast aired is a legal trick to get out of having to caption.
However, click here for the Electronic Code of Federal Regulations, which says:
Title 47: Telecommunication
PART 79—ACCESSIBILITY OF VIDEO PROGRAMMING
Subpart A—Video Programming Owners, Providers, and Distributors
79.4 Closed captioning of video programming delivered using Internet protocol.
(a) Definitions. For purposes of this section the following definitions shall apply:
(1) Video programming. Programming provided by, or generally considered comparable to programming provided by, a television broadcast station, but not including consumer-generated media. (The underlining is mine.)
Leaving out bells and whistles that may help the TV viewer is definitely considered comparable to programming. Therefore, it seems to me stations including Fox’s in Philadelphia are putting up video without captioning.
Again, web producers were told anything that aired had to be captioned on the internet (website, Facebook page, etc.), per FCC rules.
Go ahead and look at Fox stations’ Facebook pages. I did on different browsers. Ignore pictures. Ignore raw video that didn’t air, like most long news conferences. Ignore viewer video of something cute that goes on and on.
Then, as you see above, put your cursor on the playing video and click the Captions button. Nothing? Then click More Settings, which is just below Captions. On this next screen, make sure your settings are correct.
If you’re still having trouble, you may want to click here and go down to the section ‘Video Programming on Television and Other Equipment’ for details on filing a complaint.
Keep in mind, video with graphics like this are NOT captioned. They are put on by a central hub for all Fox-owned stations as decoration. The sound is NOT transcribed.
I suggest you do it, if not for yourself, then millions of other Americans. Besides, who knows what can happen to you one day?
President Trump has talked and talked about getting rid of regulations. His allies in the FCC already gutted net neutrality. It would be another shame if they decide to get rid of the captioning rules as well. It would be a shame for our hearing impaired neighbors, especially as the American population ages.